Delivery Information

Delivery Information

We aim to post items within three working days of receiving the order. Items are sent via Royal Mail Special Delivery Guaranteed to arrive the following working day after posting.

All orders will require a signature on delivery and can be tracked via the Royal Mail website. Please ensure that you provide a delivery address where someone will be availabe to accept delivery. If an order is returned to us a re-delivery charge will be levied to cover our re-delivery costs.

Returns Information

Please contact our Customer Services team in writing via email ( to inform us of your intention to return the goods. Please also state whether you require a refund or replacement.

If a return is made, it must be within 30 days and you must arrange for the goods to be safely returned to us stating in writing (as above) the reason for their return. You should arrange for the goods to be returned to us by Royal Mail's Special Delivery Guaranteed or a similar 'signed for' service in their original condition and unopened packaging. We will refund monies paid by you for the goods (excluding delivery costs), except for return postal charges within 30 days of your cancellation.

Cartoon Art UK © 2011 - 2018